Objectified
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We work as consultants, which means we work with |
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But really our common interest is in understanding |
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what their needs are. So if you |
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do as consultants is focus on |
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about what's needed design-wise in the kitchen, or |
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We have clients come to us and say, here's our |
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she's 34 years old, she has 2.3 kids. And we listen |
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we don't care about that person. What we really |
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is look at the extremes, the weakest, or the person |
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or the strongest or the fastest person. Because if |
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the middle will take care of itself. |
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These are actually things I haven't seen in |
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We tried to use less material, like here's one that's |
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A good friend of mine, Sam Farber, he was |
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I got a phone call one night, he was so excited he |
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And what he was excited about was he'd been |
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an apple tart. And she was complaining about the |
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She had arthritis, and she just couldn't hang on to it. |
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that here's a product that nobody's really |
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And our thought was, well if we can make it work for |
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We knew that it had to be a bigger handle. Kids |
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to hold onto. It's the same thing for somebody that |
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they need something a little bit larger, that's a little |
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So we did a lot of studies around the shape of the |
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that would be perfect for everybody. |
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But eventually we found a rubberized bicycle grip, |
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So, it really goes through many, many, more |
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to do a handle that's relatively simple in the end. |
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I think one thing with a hand pruner is that you have |
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when you're closing it. |
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But I feel like here's the spot that really hurts, this is |
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So it's like here in this area, on all four fingers, |
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So when we start out doing a project, looking at |
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how we can design a better |
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So what we did here was to map it out, when we did |
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the pressure points are, then we go into this |
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One thing we realized with this model, if you |
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just have a straight handle, you don't have any |
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far down, you have to squeeze harder to hold the |
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out of your hands. So by sculpting this handle area, |
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so you have to squeeze less, so you have a really |
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We're really at the final stages of our design here, |
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control them much more closely to get them ready |
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or Computer Aided Design. |
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It's very important that we |
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with physical models. |
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Once you get into that, we use a set of technologies |
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so we can really finely control the ergonomics of |
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So there are the two halves that come out of the |
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an entire handle, and attach them to prototypes |
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comfort and work with it, and make sure our CAD |
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The way we think of design is, let's put great design |
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and understand how to make these gadgets |
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And that's what we're always looking for whenever |
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the way people do things, or improve their daily life, |
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without them even knowing it or thinking about it. |
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Japanese gardeners, the bonsai must be cut in |
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that a small bird can fly through it. It's nice, isn't it? |
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But all the other trees, you also have to cut them. |
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It's much more so, in Japan. They have to cut them, |
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we would say... to design them. But why are we |
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We are doing a lot, to design our world now, we |
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I remember the first time I saw an Apple product. |
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it was the first time I realized, when I saw this |
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I got a very clear sense of the people who designed |
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A big definition of who you are as a designer |
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And I guess it's one of the curses of what you do, |
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why is it like that? Why is it like that and not |
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And so in that sense, you're constantly designing. |
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When we're designing a product, we have to look to |
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and some of those attributes will be the materials |
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that's connected to those materials. So for example |
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the primary component of that was the cathode ray |
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entirely different approach to designing something |
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flat-panel display. |
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Other issues would be, just physically how do you |
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with something like the iPhone, everything defers to |
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A lot of what we seem to be doing in a product like |
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And I think when forms develop with that sort of |
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it feels almost inevitable, it feels almost |
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well of course it's that way, why wouldn't it be any |
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This is the bezel for the iMac. When we remove the |
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we actually take that material and then we can |
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These are literally just a couple of the stages of how |
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Rough cutting... this is for the keyboard well. And |
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to how much a single part can do, and one of things |
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figure out, can we do the job of those six parts with |
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This part actually starts off as this extrusion, this is |
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multiple operations, most of them CNC machined |
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to end up with this part. And you can see, just a |
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between this raw blank and the final part. |
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is a part that's got all of the mounting features, all of |
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but this one part is providing so much functionality. |
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And this one part really does enable this product. |
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So much of the effort behind a product like the |
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with different processes. There's a... it's completely |
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but the way that you hold... to get from this part, to |
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there's an incredibly complex series of fixtures to |
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And we end up spending a lot of time designing |
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The design of this, in many ways wasn't the design |
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it was figuring out process. |
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It's really important in a product to have a sense of |
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and what's not important, by removing those things |
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An indicator has a value when it's indicating |
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But if it's not indicating something, it shouldn't be |
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It's one of those funny things, you spend so much |
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And if you think about it so many of the products |
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aware of just how clever the solution was. |
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When the indicator comes on, I wouldn't expect |
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but at some level I think you're aware of a calm and |
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that therefore speaks about how you're going to use |
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that we as designers and engineers had in trying to |
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That's quite obsessive, isn't it? |
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We now have a new generation of products where |
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to the function. I mean, look at something like an |
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In "ye olden days" of what are called analog |
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they're not electronic, something like a chair or a |
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So if say you imagine being a Martian and you just |
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a spoon or a chair before. You can guess roughly |
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sit on them or feed yourself with them... by the |
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Now all that has been annihilated by the microchip. |
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the tangible and the material, to an increasingly |
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and that poses an enormous number of tensions |
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I think there are really three phases of modern |
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One of those phases, or approaches if you like, is |
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the formal logic of the object. The act of form-giving, |
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The second way to look at it is in terms of the |
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dealing with. The little rituals that make up... |
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or the cultural symbolism of a particular object. |
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help give guidance to the designer about how that |
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The third phase is looking at design in a contextual |
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It's looking at the technological context for that |
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For the first phase you might have something fairly |
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for Dirt Devil, that the company sells as so beautiful |
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in other words you can leave it on your counter and |
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Conversely you can look at James Dyson and his |
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of the vacuum in a very functionalist manner, but if |
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it's really expressing that, it's expressing the |
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There's color introduced into it, and he's not a |
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the various components of the vacuum. Or you |
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of this kind of contextual approach, would be |
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There the relationship to the vacuum is very |
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interaction relationship, the relationship is to the |
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I think it's even more interesting that the company |
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through iCreate, and it's essentially the Roomba |
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People are really wacky, they've created things like |
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the play wheel or dome that the hamster uses as |
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so it's the ultimate revenge of the animal on the |
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How I think about it as a designer myself is that |
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what form should this object take. |
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And designers have asked that question, and used |
00:27:14 |
Hey, what about the forks for the bike? |
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Because l'd love to do the forks, I think |
00:27:36 |
Well this is my little table of... one of my tables... |
00:27:42 |
which is just full of shit. But these are just things |
00:27:48 |
and things I want to have around and look at. |
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that l'm looking for an excuse to use, as opposed to |
00:28:00 |
But things like Micarta, this is one of my favorite |
00:28:06 |
so it's a bit like wood, actually, it feels like a living |
00:28:15 |
And these kind of weird meshes, how cool is that. I |
00:28:20 |
it's like this stainless steel... braided... stuff. |
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My career didn't start after art school, it started |
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in my grandfather's garage. I remember my uncle |
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he'd give me a wristwatch. So I figured out how to |
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and I promptly pulled it to bits. I went out to my |
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Plexiglas and started hacking away at this bit of |
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and I transplanted this movement from this |
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That was my first.... |
00:29:05 |
...design, I guess. |
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I grew up in a generation... you know I can |
00:29:16 |
I can't deny that that was a massive event in my |
00:29:26 |
What I want to do is to be able to have things that |
00:29:34 |
or things that irritate you. Anger, or dissatisfaction |
00:29:40 |
plays such an important role in motivating you, |
00:29:45 |
But ultimately my job as a designer is to look into |
00:29:50 |
it's not to use any frame of reference that exists |
00:29:55 |
not what has happened. |
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As a designer, my philosophy is fundamentally |
00:30:13 |
and somehow trying to offer products that you want |
00:30:19 |
and products that you feel most importantly will |
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That hopefully won't date as badly as other things. |
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Because it's all about wanting to have new things, |
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using the mobile phone we had three years ago. |
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But you know we've all had about five |
00:31:18 |
Of course I fundamentally believe that something |
00:31:23 |
cost more. Arguably it should cost less. But the |
00:31:30 |
for a lot of companies to "add value" because |
00:31:35 |
charge more money for it. |
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And it will become more and more pervasive, and |
00:31:43 |
marketed in terms of design, in the future. |
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The idea of elitism and the idea of design are |
00:32:16 |
that the idea of democratization of design comes |
00:32:22 |
with good design in my home, |
00:32:25 |
and Achille Castiglioni pieces, |
00:32:29 |
my parents were educated in design. Not at all, we |
00:32:33 |
are doctors. It's just because that's what you would |
00:32:37 |
There's design that costs more, and design that |
00:32:44 |
"Democratization of design" is an empty slogan, |
00:33:06 |
Target, in particular, fell right into line with, and |
00:33:13 |
about the importance of design and the virtue of |
00:33:19 |
something you want, good design |
00:33:23 |
it's sort of a mark of progress, |
00:33:25 |
if you are a person who recognizes good design it |
00:33:33 |
corny bourgeois of the past, the past being |
00:33:40 |
So you can now buy into that, you can buy into |
00:33:47 |
And they had it available to you in a very attainable |
00:33:55 |
Often the way that a product comes into being isn't |
00:34:01 |
sat down and said, "What are the ten most |
00:34:05 |
There's a company that's writing a check. And what |
00:34:10 |
they want more stuff, and they want more people to |
00:34:24 |
We tend to want new things. |
00:34:29 |
They can do something that has a different look, a |
00:34:35 |
a new-now, next-now kind of look. |
00:34:40 |
And the problem with spending a lot of time |
00:34:45 |
is that it isn't very forever. And that means it doesn't |
00:34:50 |
trying to design what's now and next after that. |
00:34:54 |
whether it's over-articulated or not, is to make |
00:34:59 |
Iook like then, so that people will buy the new now. |
00:35:24 |
Cars are the biggest and most abundant set of |
00:35:28 |
in contact every day in our lives. |
00:35:32 |
Although they're reproduced by machines, and |
00:35:37 |
actually every one of them was originally carved by |
00:35:42 |
not a whole lot different than Michelangelo. |
00:35:46 |
Car designers are making |
00:35:49 |
objects, in theory. But in reality, |
00:35:55 |
glass. This isn't like a woman coming down a |
00:35:59 |
showing a little bit here and there, and getting your |
00:36:05 |
Which means we have to create it in a way so that |
00:36:12 |
and you put the motion into it, by the way you scan |
00:36:19 |
of that emotional energy that you want to see in it. |
00:36:27 |
I believe very strongly in the emotional authenticity |
00:36:34 |
So if the car is a performance object it should have |
00:36:39 |
It is quite bothersome to me when I see humanistic |
00:36:47 |
For instance, cars have a face. |
00:36:50 |
Well, you can have lots of faces. But when you put |
00:36:57 |
it's just one expression. And because cars have |
00:37:03 |
big taillights and a license plate, the backs of cars |
00:37:09 |
also very interesting, and some of those are |
00:37:16 |
How do we solve problems of lightness, how do we |
00:37:22 |
are things that are going to be difficult, but we can |
00:37:27 |
are going to be addressing the future generations' |
00:37:31 |
Iives? Do they want them to fade into the |
00:37:36 |
Or do they want them to stand up and be a |
00:37:40 |
with it, they're kind of like avatars. I show myself to |
00:37:51 |
When you own the car and you drive the car, even |
00:37:56 |
a bumper sticker on it... there's an idea of an |
00:38:02 |
I feel pretty strongly, and this is true not just for cars |
00:38:07 |
audience is really ourselves. And that the person |
00:38:14 |
when you're speaking about why me in this car, |
00:38:20 |
you're making a statement to yourself about |
00:38:28 |
In sort of an abstract way, you're thinking about |
00:38:34 |
and whether or not they like your Obama sticker, or |
00:38:39 |
or your Christian fish, or whatever it might be. |
00:38:43 |
it's your own audience, your own story of l'm not |
00:38:49 |
Because the truth is no one cares, on the highway. |
00:42:39 |
Design is about mass production. |
00:42:43 |
Design is using industry to produce serialized |
00:42:50 |
And I try everything I can in the mass market to |
00:42:55 |
nothing about design, or the people who say they |
00:42:59 |
don't believe their world should have contemporary |
00:43:04 |
Those are the people I think design can have such |
00:43:15 |
When I was a teenager, I had this white -- from |
00:43:21 |
it was a white bubble stereo, with two bubbled white |
00:43:27 |
And it was probably very inexpensive, it was a real |
00:43:32 |
and the whole thing built in. And it was a beautiful |
00:43:38 |
and thinking why it was a beautiful thing, was |
00:43:43 |
and the message was very strong and very simple, |
00:43:47 |
There was a quality about it, it was like a womb, it |
00:43:53 |
It was soft, it was engaging. And I used to have this |
00:43:58 |
that Dieter Rams designed in the late '60s. |
00:44:03 |
And they were these objects in my life that I really |
00:44:10 |
And I can remember going through the teenage |
00:44:14 |
and lying on my bed, and I would just look at the |
00:44:19 |
So I always had this really strong relationship with |
00:44:28 |
There's something that moves through a lot of my |
00:44:35 |
digital, technological, or techno-organic world. |
00:44:40 |
very organic, but l'm using new technologies, I feel |
00:44:46 |
that's a physical interpretation of the digital age. |
00:44:55 |
We have advanced technologically so far, and yet |
00:45:02 |
afraid to really say We live in the third technological |
00:45:08 |
I have a mobile phone, I have a laptop, but then |
00:45:13 |
wood-spindled Wittengale chairs. So in a way you |
00:45:19 |
really kitsch stage sets, that have absolutely |
00:45:27 |
It's strangel. I find it extremely perverse, in a way. I |
00:45:33 |
Iaptop, and l've got to go out. What am I going to |
00:45:39 |
Why do we feel like we need to keep revisiting the |
00:45:46 |
Digital cameras, for example, their format and |
00:45:51 |
rectangle, are modeled after the original silver film |
00:45:59 |
the shape of the camera. All of the sudden our |
00:46:03 |
So why on earth do we have the same shape we |
00:46:08 |
I revisit archetypes, l've designed many chairs. With |
00:46:13 |
a chair. What can I do here? How can I put my |
00:46:18 |
else and every other designer? And am I playing a |
00:46:23 |
or am I actually really doing something that is |
00:46:28 |
are the things we are doing really making an affect |
00:46:35 |
78% of the world is completely impractical. 78%% of |
00:46:41 |
You feel that hotel rooms are poorly designed, you |
00:46:46 |
And it's craziness. Imagine that if you design a |
00:46:50 |
been done in the world, why on earth should we |
00:46:53 |
There's no excuse whatsoever. |
00:46:57 |
People need to demand that design performs for |
00:47:02 |
these objects that they buy. |
00:47:05 |
If you can't make your GPS |
00:47:08 |
there should be a riot because |
00:47:12 |
Instead, the person sits there and thinks, "Oh, l'm |
00:47:18 |
I can't make the things work! This is my field and l |
00:47:22 |
If you design something that's precious and that |
00:47:27 |
My father's briefcase, made out of a beautiful piece |
00:47:31 |
and l'll pass it on, right? It's a really interesting |
00:47:37 |
design something that gets better with use. There's |
00:47:44 |
some things like this briefcase get better with use. |
00:48:03 |
Now that's a pretty sweet tick-over, don't you think? |
00:48:10 |
I like the concept of wearing in |
00:48:15 |
You'd like to create something where the emotional |
00:48:21 |
And you may not worry about it, or think about it... |
00:48:28 |
Iove relationship with their things, but they should |
00:48:36 |
For example on the laptop that I designed, it's |
00:48:41 |
but it has paint on the outside. And when it gets |
00:48:47 |
a bit of paint chips off and you see some of the |
00:48:50 |
somehow it feels better because of that. |
00:48:56 |
The computer we call the Grid Compass, the |
00:49:03 |
that was actually ever produced is this one. You |
00:49:09 |
thin enough to fit in half your briefcase, so you |
00:49:14 |
Then there was a leg at the back that flipped down, |
00:49:20 |
the ergonomic preferred angle of 11 degrees. We |
00:49:26 |
to rotate so the display could come up, but also not |
00:49:32 |
So in order to avoid something like a pencil falling |
00:49:39 |
if you put a pencil on the back it would roll down |
00:49:44 |
that would then self-eject the pencil when you |
00:49:49 |
That was a little trick.... of that. |
00:49:56 |
When I got the first working prototype, I took the |
00:50:02 |
wanting to use it myself. And it was with great pride |
00:50:09 |
how clever I was to have designed this latch and |
00:50:14 |
And then, I started to actually try and use it. And |
00:50:20 |
forgetting all about my physical design, and |
00:50:26 |
was happening in my relationship between what |
00:50:31 |
I felt like I was kind of being sucked down inside the |
00:50:36 |
and the device was all to do with the digital software |
00:50:44 |
That made me realize that if I was going to truly |
00:50:49 |
to learn how to design this software stuff. |
00:50:57 |
which we ended up calling interaction design. |
00:56:21 |
Arguably the biggest single challenge facing every |
00:56:28 |
It's no longer possible for designers to ignore the |
00:56:33 |
more and more new stuff that sometimes we need, |
00:56:39 |
Designers spend most of their time designing |
00:56:44 |
population that already own too much, when 90%%% |
00:56:51 |
to lead a subsistent life. |
00:56:58 |
Although a lot of designers believe emotionally and |
00:57:03 |
they and the manufacturers they work for are |
00:57:09 |
Because sustainability isn't some sort of pretty, |
00:57:16 |
to design something that may or may not be in the |
00:57:20 |
It's about redesigning every single aspect, from |
00:57:28 |
to shipping, and then eventually designing a way |
00:57:33 |
That's a mammoth task, so it's no wonder |
00:57:37 |
are finding it so difficult. |
00:57:45 |
If one's really honest with oneself, most of what you |
00:57:51 |
And l'm pretty sure most of the products that l've |
00:57:57 |
most instances of the millions of things that have |
00:58:03 |
That isn't something I was conscious of when l |
00:58:08 |
occur to me because it didn't really occur |
00:58:12 |
Now, to be a designer, you have to take that into |
00:58:18 |
these complex systems in which our products exist. |
00:58:23 |
If the shelf life of a high-tech object is less than 11 |
00:58:30 |
You know, my laptop should be made of cardboard, |
00:58:35 |
or it could be made out of something like sugar |
00:58:42 |
Why on earth does anything have to be built to be |
00:58:47 |
If I think about my admiration for Eames, it was an |
00:58:55 |
the qualities of new materials which could be used |
00:59:01 |
whether fiberglass was going to cause disease, or |
00:59:06 |
Life was a little bit simpler for him, in that regard. He |
00:59:12 |
for their best design attributes. |
00:59:18 |
But now, we have to face this idea that what we do |
00:59:23 |
individual design. |
00:59:27 |
It's what happens afterwards, when we've finished |
00:59:34 |
So this sort of "cradle to cradle" concept. |
00:59:51 |
One of my very first projects was to design a |
00:59:56 |
Brushes at that time typically were just a stick with |
01:00:02 |
So we introduced other materials to it and we made |
01:00:07 |
And in the end it became a really successful |
01:00:12 |
maybe half a year after we |
01:00:17 |
the idea was to go to the most remote beach. And |
01:00:23 |
the next morning he steps out of the tent and he |
01:00:27 |
whales frolicking and all perfect, and what does he |
01:00:32 |
And it's there, and it's this brush, it's covered in |
01:00:38 |
the bristles are worn. This brush, within months of |
01:00:46 |
had been discarded, and found its way in the |
01:00:51 |
it creates a big piece of landfill that apparently goes |
01:01:01 |
Let's go ahead and start defining some of the |
01:01:06 |
asking ourselves. Is there any toothbrush that we'd |
01:01:12 |
So much of the toothbrush does not need to be |
01:01:17 |
in your mouth, the rest of it is all cleanable material. |
01:01:22 |
There could be the greatest handle in the world, |
01:01:27 |
you could make it out of sterling silver, it could be |
01:01:33 |
I think also the solution of the toothbrush assumes |
01:01:38 |
or one of the main approaches to oral care is |
01:01:42 |
What is we didn't need toothbrushes? |
01:01:50 |
When I first started the company, the role of the |
01:01:55 |
aesthetics, or the cleverness around function, but it |
01:02:03 |
the company was in charge of the major piece, and |
01:02:12 |
The question is actually not "What's the new |
01:02:18 |
A fortune cookie with floss inside? |
01:02:22 |
As we grew it became clear that companies were |
01:02:26 |
of the actual design of the overall product. |
01:02:30 |
I don't know, l'm really just enamored with the idea |
01:02:34 |
I kind of think of it as they do analytical thinking and |
01:02:39 |
where we're more focused on user-centered ideas, |
01:02:47 |
are going to actually use the product. We come in |
01:02:52 |
"What do people value, what are their needs?" |
01:02:59 |
You get these things, and you break them apart and |
01:03:04 |
The big design challenge here is there's a lot of |
01:03:08 |
cleaning our teeth is probably not high on that list. |
01:03:12 |
I think the wishbone is nice, but it should take the |
01:03:17 |
Design thinking is a way to systematically be |
01:03:25 |
designers make what I call mind maps, where they |
01:03:29 |
Something leads to something else, which leads... |
01:03:32 |
And as you're branching out you're getting to new |
01:03:35 |
has never taken you before. And that's where |
01:03:46 |
When I came into design, |
01:03:48 |
designers would be at their drawing |
01:03:52 |
drawing boards. They would maybe |
01:03:56 |
Iook at to inspire them. One of the things that I did |
01:04:04 |
into the environment, and put designers in the |
01:04:11 |
and going through the steps that other people were |
01:04:26 |
It's really about trying to make an empathic |
01:04:32 |
Is that Helvetica? |
01:04:34 |
It's not Helvetica, no. |
01:04:37 |
So that as designers we're picking up on the |
01:04:44 |
and being able somehow to identify with that, and |
01:04:49 |
creative thinking and creative response. |
01:05:01 |
Technology, and things you keep, things you love, |
01:05:10 |
Cool. |
01:05:13 |
I think today, I see my role as a designer to help |
01:05:20 |
and the output is not necessarily obviously a |
01:05:28 |
Recently we designed a new banking service for |
01:05:34 |
And there are two and a half million people using |
01:05:39 |
So we're not just giving form to the thing that has |
01:05:47 |
I think that what designers will do in the future is to |
01:05:52 |
for anybody who wants to create a link between |
01:05:57 |
and reality and people. And I almost envision them |
01:06:03 |
I always find it really funny, the French, whenever |
01:06:08 |
the cheese war with ltaly, they go to a philosopher, |
01:06:13 |
philosophers are the culture generators in France. |
01:06:20 |
all over the world, and some of them really can. And |
01:06:26 |
fundamental bricks in any kind of policymaking |
01:06:32 |
But I see designers as designing not any more |
01:06:38 |
but also scenarios that are based on objects that |
01:06:45 |
of their choices. And people like Dunne and Raby |
01:06:57 |
We use design as a medium to try and explore |
01:07:02 |
We've got cinema, fine arts, literature, craft... |
01:07:07 |
every other medium seems to have a part that's |
01:07:11 |
dedicated to reflecting on important issues, yet |
01:07:16 |
of the built environment around us doesn't do that. |
01:07:21 |
So even though our design ideas are never really |
01:07:26 |
suggest that they could be mass-produced or they |
01:07:31 |
because that's part of what we're interested in. |
01:07:35 |
We love the idea that with a product, or shopping... |
01:07:40 |
Because what is a showroom, you go in there, |
01:07:46 |
you project yourself into this other space. But you |
01:07:51 |
It's true, when you walk into a gallery, you don't |
01:07:56 |
to impact on your life. But if you walk into a shop, |
01:08:01 |
showroom, you do imagine yourself experiencing |
01:08:06 |
So when we do conceptual products, we're hoping |
01:08:11 |
on the way they live their lives. |
01:08:16 |
We were part of an exhibition and Fiona and l |
01:08:21 |
There are four of them altogether. |
01:08:24 |
One of them, for example, might become the |
01:08:29 |
or on remote servers. So it's a strange, wooden |
01:08:34 |
and it has two holes at the top, and you stare at |
01:08:39 |
And when it's checked it's you, it releases the |
01:08:44 |
at a retinal scanner, but a meaningful stare into this |
01:08:52 |
"Yes, it gets me," and then you access it... |
01:08:54 |
"There's no chance it mistook me." |
01:08:57 |
Another thing we became interested in is as |
01:09:02 |
one of our roles as designers might be to handicap |
01:09:07 |
in some way, or needy. So we thought it might be |
01:09:12 |
to call the owner over to it whenever it wants to |
01:09:17 |
We really wanted to look at the materiality of what a |
01:09:22 |
we wanted was when someone saw the robots, we |
01:09:27 |
That's not even within the robot language. But the |
01:09:33 |
immediately thinking, well what is a robot, what a |
01:09:41 |
People, especially students, often say at the end of |
01:09:46 |
get shown in museums and galleries, shouldn't you |
01:09:51 |
more interested in designing to deal with ideas, |
01:09:55 |
reaches hundreds of thousands of people, more |
01:10:01 |
prototypes. So I think it depends, I think we're |
01:10:06 |
more than mass production. |
01:10:14 |
Industrial design has been so closely tied to |
01:10:19 |
set by industry. Very quickly you come to edges of |
01:10:26 |
of what kinds of things that the companies who |
01:10:32 |
And we know, people want a lot more interesting |
01:10:38 |
to cross that gap. |
01:10:45 |
People are creative, by nature, and always not quite |
01:10:52 |
that they have, that they've bought. They adapt it. |
01:11:01 |
Is there some way we can better engage with |
01:11:06 |
or to enhance what they can do for themselves, or |
01:11:11 |
from which people can operate. |
01:11:17 |
The tools with which we do design today are our |
01:11:23 |
We make the shapes, people buy and use the |
01:11:27 |
Tomorrow, this will be different. The tools to make |
01:11:32 |
will be available to everybody. |
01:11:38 |
Because of the connected world, the idea of |
01:11:43 |
in a different part of the world is now becoming very |
01:11:48 |
Before there was a sense that Africa was so far |
01:11:52 |
but now there seems to be a sense that because of |
01:11:59 |
As designers I think we're so far removed from the |
01:12:06 |
prototypes can be made remotely, the actual |
01:12:12 |
That's why a lot of the products we're surrounded |
01:12:16 |
seems too easy, too superficial. |
01:13:01 |
If I had a billion dollars to fund a marketing |
01:13:08 |
"Things you already own, why not |
01:13:13 |
Because we all have so many things, they're just |
01:13:18 |
that we don't even think about anymore, because |
01:13:23 |
because we're so busy processing all the exciting |
01:13:28 |
At the end of the day, when you're looking around at |
01:13:33 |
"What here really has value to me?" They're going |
01:13:39 |
The hurricane is coming, you have 20 minutes, get |
01:13:44 |
"Well that got an amazing write-up in this design |
01:13:50 |
objects to you, because those are the true objects, |
01:13:56 |
the true story of who you are, and what your |
01:14:01 |
telling to yourself and no one else because that's |